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Shipping & Returns

Shipping

We offer Free Shipping to all 50 United States on all of our hardware kits. Canadian orders are subject to a $35.50 (USD) extra charge for shipping. We try hard to ship all orders the following business day. All of our hardware kits ship to the lower 48 United States via FedEx Ground and, in the case of Alaska and Hawaii, USPS.   

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. You should expect to receive your refund within three weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

Should you decide to return an item(s) for any reason, be it for refund, exchange or warranty, please contact us at (850)536-0787 or at the following email;

CustomerService@BunkBedsUnlimited.com.

The item or items must be returned undamaged to Bunk Beds Unlimited in the original packaging and we will promptly refund the purchase price. We are unable to offer refunds on downloadable plans. All returns need to have previous return authorization from Bunk Beds Unlimited. Shipping charges must be prepaid. Please do not refuse delivery of a package. Any package returned by the carrier as refused delivery will result in a fee of $22.50.

 

Should you decide to return an item(s) for any reason, be it for refund, exchange or warranty, please contact us at (866)286-5748 or CustomerService@BunkBedsUnlimited.com. The item or items must be returned undamaged to Bunk Beds Unlimited in the original packaging and we will promptly refund the purchase price.
Sorry, we do not offer refunds on plans.

All returns need to have previous return authorization from Bunk Beds Unlimited. Shipping charges must be prepaid. Please do not refuse delivery of a package. Any package returned by the carrier as refused delivery will result in a fee of $22.50.

 For more information about and photos of our high quality Bunk Beds, Trundle Beds, Loft Beds and Bunk Bed and Loft Bed Kits Please Visit us at our main website at http://www.BunkBedsUnlimited.com